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 PRIVACY TERMS 

WE ADOPT APPROPRIATE DATA COLLECTION, STORAGE AND PROCESSING PRACTICES AND SECURITY MEASURES TO PROTECT AGAINST UNAUTHORIZED ACCESS, ALTERATION, DISCLOSURE OR DESTRUCTION OF YOUR PERSONAL INFORMATION, USERNAME, PASSWORD, TRANSACTION INFORMATION AND DATA STORED ON OUR SITE.

WE DO NOT SELL, TRADE, OR RENT USERS PERSONAL IDENTIFICATION INFORMATION TO OTHERS

TRADE

WE OFFER TRADE DISCOUNTS ON OUR COLLECTIONS TO QUALIFIED ARCHITECTS AND INTERIOR DESIGNERS.

 

PLEASE EMAIL US SALES@MIMINAT.CO.UK FOR FURTHER INFORMATION ON OUR TRADE PROGRAM.

 

RETURNS

DUE TO THE HANDMADE NATURE OF OUR PRODUCTS, WE ARE NOT ABLE TO ACCEPT RETURNS.

FURNITURE & LIGHTING SALES

PLEASE CONTACT US DIRECTLY SALES@MIMINAT.CO.UK FOR ENQUIRIES ABOUT MADE-TO-ORDER FURNITURE AND LIGHTING. ALL ORDERS REQUIRE A 50% NON-REFUNDABLE DEPOSIT. PLEASE NOTE LEADTIMES WILL BEGIN ON RECIPT OF PAYMENT AND FINALIZATION OF ORDER DETAILS. PRODUCTS WILL BE SHIPPED WHEN BALANCE DUE IS PAID IN FULL.

FOR BESPOKE FURNITURE FABRIC SAMPLES PLEASE EMAIL US SALES@MIMINAT.CO.UK

PRODUCT DESCRIPTIONS

EACH PRODUCT ON OUR SITE IS DESCRIBED AS CLEARLY AS POSSIBLE AND WE TAKE ALL REASONABLE CARE TO ENSURE THAT ALL DETAILS, DESCRIPTIONS AND PRICES OF PRODUCTS APPEARING ON OUR SITE ARE CORRECT AT THE TIME WHEN THE RELEVANT INFORMATION WAS ENTERED ONTO THE SYSTEM. ALTHOUGH WE AIM TO KEEP OUR SITE AS UP TO DATE AS POSSIBLE, THE INFORMATION, INCLUDING PRODUCT DESCRIPTIONS, APPEARING ON THE SITE AT A PARTICULAR TIME MAY NOT ALWAYS REFLECT THE POSITION AT THE EXACT MOMENT YOU PLACE AN ORDER. WE TAKE ALL REASONABLE CARE TO ENSURE PRODUCT PICTURES PROVIDE AS ACCURATE A REPRESENTATION OF THE PRODUCT AS POSSIBLE – PLEASE NOTE THAT SCREEN RESOLUTIONS DIFFER FROM DEVICE TO DEVICE AND ALTHOUGH WE HAVE MADE EVERY ATTEMPT FOR COLOUR ACCURACY, PLEASE CONTACT US IF YOU HAVE ANY QUESTIONS. COLOURS MAY VARY AND DISPLAY THE PRODUCT DIFFERENTLY, ACCORDING TO YOUR INDIVIDUAL DEVICE, AND WE CANNOT BE HELD LIABLE FOR THESE DIFFERENCES. ALTHOUGH EVERY EFFORT IS MADE TO ENSURE THAT THE GOODS PURCHASED ARE 100% AS DESCRIBED AND FREE OF DAMAGES AND DEFECTS, DUE TO THE HANDMADE NATURE OF THE MAJORITY OF OUR PRODUCTS, THERE MAY BE VARIATIONS IN THE MATERIALS USED OR THE FINISH DUE TO AVAILABILITY OF MATERIALS USED WHICH IS ABSENT IN MASS-PRODUCE GOODS, MINOR IMPERFECTIONS OR VARIATIONS ARE TO BE EXPECTED IN CERTAIN PIECES AND WILL NOT BE DEEMED AS DEFECTS, OR REASON FOR RETURN. APPROXIMATE MEASUREMENTS OF PRODUCTS ARE QUOTED ON OUR SITE AND YOUR FAILURE TO TAKE NOTE OF THE SIZE OF A PRODUCT WILL NOT BE DEEMED AS A REASON FOR IT’S RETURN. FOR FURTHER EXPLANATION OF THIS CLAUSE, PLEASE CONTACT US REGARDING THE SPECIFIC ITEM THAT YOU ARE INTERESTED IN.

SHIPPING

WE OFFER INTERNATIONAL DOOR TO DOOR SHIPPING ON ALL OUR PRODUCTS. SHIPPING LEAD-TIMES WILL VARY DEPENDING ON THE LOCATION AND PRODUCT. INTERNATIONAL SHIPPING COSTS MUST BE DETERMINED BY QUOTE, PLEASE ALLOW 2-3 BUSINESS DAYS FOR US TO GET BACK TO YOU WITH A QUOTE. IF YOU REQUIRE FASTER SHIPPING ON ANY OF THE PRODUCTS LISTED ON OUR ECOMMERCE SITE, PLEASE EMAIL SALES@MIMINAT.CO.UK

 

FROM THE 1ST JANUARY 2021 ALL DELIVERIES OUTSIDE THE UK MAY INCUR CUSTOMS DUTY AND LOCAL HANDLING CHARGES PAYABLE ON DELIVERY. THESE CHARGES ARE PAYABLE BY THE CUSTOMER AND VARY BY THE COUNTRY. THESE ADDITIONAL LOCAL IMPORT CHARGES ARE LEVIED BY THE GOVERNMENT IN THE COUNTRY OF IMPORT AND NOT INCLUDED IN THE DELIVERY CHARGES SHOWN ON OUR WEBSITE. GOODS CANNOT BE REJECTED ON IMPORT AND REFUNDED/RETURNED DUE TO THESE CHARGES.

PLEASE NOTE THAT WHILE WE ALWAYS AIM TO DELIVER YOUR PRODUCT WITHIN THE INDICATED DATES, WE CANNOT BE HELD RESPONSIBLE FOR DELAYS TO ANY DELIVERIES. REASONS FOR DELAY MAY BE DUE TO PAYMENT AUTHORISATION, STOCK AVAILABILITY OR INTERNATIONAL CUSTOMS CLEARANCE.

 

DAMAGE

WE ADVISE THAT YOU CHECK YOUR DELIVERY AS SOON AS IT IS RECEIVED. IF THERE IS A PROBLEM WITH YOUR ORDER PLEASE CONTACT ASSISTANT@MIMINAT.CO.UK WITHIN TWO DAYS OF RECEIPT SO THAT WE CAN RESOLVE THE ISSUE FOR YOU PROMPTLY.

INTERIOR DESIGN & INTERIOR ARCHITECTURE SERVICES

FOR INTERIOR DESIGN AND INTERIOR ARCHITECTURE SERVICES, PLEASE EMAIL STUDIO@MIMINAT.CO.UK

INTELLECTUAL PROPERTY

THE ENTIRE CONTENT OF THE WEBSITE IS PROTECTED BY INTELLECTUAL PROPERTY RIGHTS, INCLUDING COPYRIGHT AND TRADEMARKS